Owners of bootstrap companies and large corporations have one thing in common: they have a business to run. With insurmountable tasks and errands piling up throughout the day, one task, which many owners and managers wish that they did not have to deal with, is the laundry.
Nearly every type of business needs a washing machine. Not only are dining establishments, health care facilities and accommodation providers constantly running their washing machines 24 hours a day, but also smaller businesses such as start-up landscaping companies and day-care providers often find themselves laundering large loads of uniforms, sheets, towels and rags well after they are off the clock.
This is why many businesses choose to hire a linen service such as Stalbridge Linen Hire to take care of the laundry for them. The obvious benefit to using such a service is that it saves these business owners and managers time. It gives them a chance to enjoy life outside of work and relax, socialise with friends and family, and to hopefully have a full night’s sleep before the next business day. But saving time is not the only advantage to choosing a linen hire service. There are other benefits to this type of service, including:
Flexible Range of Services
The best linen hire services will have a wide range of services for businesses to choose from. This means that you get the linens that you need crisp and clean when you need them, and at a price you can afford.
- Finding the Right Price: Finding the best price for your company means doing a bit of research and comparing what other linen hire services have to offer. Some may offer bulk discounts for larger companies while others may offer discounts for businesses who are flexible on which days their linens can be picked up. If you have fine linens, make sure that the company you select is trained and equipped to handle them. You should also expect to pay a higher price for this service than others.
TIP: When looking into services and pricing, see what sort of contract they offer. Ideally the linen service will not require you to sign a contract and be locked into their services.
Pick Up and Drop Off
Some linen services may not offer pick up and drop off services, but an increasing number of these companies do now in order to remain competitive. This service is invaluable to business owners and managers who are already strapped for time and do not have the luxury to drive across town to have the linens laundered.
Most services will work with business owners to create a pickup and drop off schedule. This way, business owners know exactly when the linens will be picked up and when they will be delivered right to their door.
Dealing with Large Piles of Laundry
Larger businesses may be able to afford industrial-size washing machines and dryers, but the small to medium business certainly will not be able to do so. A linen service will be able to take any amount of laundry away and make sure that it is laundered in a timely fashion. This means all of your laundry can be handled at once, which brings us to the next benefit:
Expert linen services are able to completely wash and then iron your linens within 3 to 5 hours if necessary. Most will guarantee a 48-hour delivery though priority clients will often find that they can receive their linens back and in top quality shape within the very same day they request the linen service.
Wrinkle-Free Garments and Linens
The best service provider will deliver your garments and linens to you dry cleaned, ironed and neatly piled. They will be wrinkle-free, smooth, and smell incredibly fresh. As soon as you receive them, you should be able to put them to use.
Be Careful Who You Hire
These benefits all sound fantastic, but in order to enjoy them, the right service provider must be chosen. You have invested a lot of capital into your linens. Nothing could be worse than receiving a load of laundered linens back with rips, holes, grease marks or stains. Who do you know to trust?
- Ask about Their Guarantee
Professional linen services will offer a guarantee on their work. They should ensure that you will receive your items back exactly as they were when they received them – except they will be clean and freshly laundered.
If a client does happen to receive their linens back damaged, they should have some guarantee to fall back on. The company may compensate you for any damage, for example, or offer free services if they did not sufficiently clean the garments.
- Check Their Reputation
The next step to take is to check the company’s reputation. If a past client has felt that the services provided by the linen company were sub-par, they will be sure to vocalise their complaint.
The best place to look is online. Run a quick search on the company and see what information comes up. Next, check to see if they have a social media account (such as Facebook). Both happy and unhappy customers will be sure to share their opinion of the company there.
The final place to check a company’s reputation is with the Better Business Bureau. They will be able to provide you with a company’s “rap” sheet, such as if there have been any complaints from past clients.
- Reliable and Trained Staff
When exploring your options, ask about what sort of training the staff has received. After all, these are the individuals who will be handling, laundering and folding your linens.
In order to ensure that you receive the best service possible, make sure that the staff receive all of the training necessary to perform the tasks they will be responsible for. The company should offer additional training in both linen care and customer service so that your linens will be properly tracked and cared for.